Both Renault and Nissan have been consistently successful in the automotive industry. Their respective accomplishments owe much to the practice of continually challenging and optimizing methods employed to improve performance. These methods can be applied across all business sectors.
Renault-Nissan Consulting has its roots in this constant quest for performance and offers its clients the benefit of this long and productive experience.
1989 : the start of our journey
By the late 1980s a renewed quality drive had become a prime objective for Renault. The company set about developing and rolling out a new Total Quality programme, addressing the challenges of customer focus, waste reduction, process control and company-wide vision.
In this endeavour, Renault needed powerful backing in the form of front-line expertise focused on the task of full-scale business transformation. As each industry has its own specificities, the decision was taken to create a new industry consultancy: The Renault Institute of Quality Management.
This new institute initially concentrated on Lean and Quality, before adding Management to its portfolio in 1994. This resulted in the realization that in addition to new technologies being implemented, the new quality initiative needed to be driven by the company’s workforce. Employee feedback loops were initiated to ensure engagement and participation in this drive for quality.
1996 : International expansion and a new Lean Service offer
Following 7 years of successful experience, confirmed by highly positive feedback on product quality, the Renault Institute of Quality Management began its international expansion by opening offices in the UK and Spain. In addition to Lean, Quality and Management, the institute added Lean Service to its portfolio, enabling it to provide consultancy services to the company’s support functions.
2000 : Internationally recognized experience
By the end of the 1990s, the Renault Institute of Quality Management had developed a comprehensive proposition and further expanded its coverage worldwide. Targeting global benchmark status, it set about acquiring international clients by developing a broad cultural dimension.
2008 : Change of name to Renault-Nissan Consulting
In 2008, Renault’s three consultancy functions were merged into a single entity, and the Renault Institute of Quality Management would become Renault-Nissan Consulting. In the same year, a Romanian office was opened.
2016 : Further expansion
In 2016, Groupe Renault announced that Alliance-wide synergies would be stepped up, to enhance the competitive performance of Renault and Nissan and strengthen their position as front-line players on the world automotive market. Renault-Nissan Consulting opened an office in Brazil.
Ambitions for 2020
Renault-Nissan Consulting announced an ambitious mid-term plan. By 2020, it will be the benchmark consultancy and training partner of the Renault-Nissan Mitsubishi Alliance, with a worldwide team outlook and scope. Growth will be sustainable, quality-focused, customer-centered and rich in innovation, both digital and managerial. Ambitions will be wide-reaching and forward-looking.