For effective performance in a fiercely competitive business environment, a company needs to adapt, adjust and innovate over ever-shorter cycles. This means setting up transformation projects that will very often disrupt existing processes and require changes to the existing organization and working practices. People will naturally feel unsettled as the old processes, structures and values they relied upon are perceived as faltering. Without effective workforce support, transformation projects may well fail.
Change management seeks to facilitate acceptance of the changes brought about by implementation of a new project, and to minimize rejection factors. It involves anticipating risks and designing and implementing a programme capable of bringing in solutions under optimum conditions.
Our approach: a roadmap to drive the future
The change management programmes our consultants apply are based on engagement, communication and training. Active workforce participation is a prerequisite for success; training and awareness-raising will not in themselves be sufficient.
> Engagement: Our consultants ensure that teams are brought on-board right from the outset of a project, and that their opinions are factored in to ensure that the end result meets their expectations.
> Communication: Our experts set up a communications system to ensure that the people involved understand and accept the changes under way, and are kept up-to-date on project progress.
> Training: Our consultants ensure that participants acquire the theoretical understanding and practical know-how they need to carry through a transformation project.